Reviews

Understand guest reviews, host replies, moderation, and ratings

Reviews and ratings

How do guest reviews work?›

After checkout, eligible guests can leave a review and rating. Reviews should reflect their actual stay experience.

Can I reply to a guest review?›

Yes. Hosts can usually post a public response. Keep replies factual, professional, and respectful.

Can YoStays remove a review?›

YoStays may remove reviews that violate policy, such as hate speech, private information, conflicts of interest, threats, or irrelevant content.