Safety & security

YoStays uses host checks, listing review, secure payments, in-platform messaging, trip support, and issue reporting to help protect guests.

Use the report option on the listing page or contact support with the listing link and details about your concern.

Contact local emergency services first. Once safe, notify YoStays support and your host if the issue affects your stay.

Pay only through YoStays. Do not send money by bank transfer, cash, crypto, or external links outside the approved checkout flow.