Bookings & guests
Handle reservations, messages, check-in, changes, and guest requests
Reservations
How do I know when I receive a booking?›
YoStays sends notifications by app, email, or dashboard alert. The booking also appears in your host reservations list.
Can I decline a booking request?›
If the booking requires host approval, you can accept or decline it. Declining confirmed bookings may affect your host standing.
How do I send check-in instructions?›
Add check-in instructions in the host dashboard. Guests can view them according to your configured timing after confirmation.
What if a guest asks to change dates?›
Review the request, pricing impact, and availability. You can approve or decline depending on your calendar and policy.
Guest issues
What if a guest damages my property?›
Document the damage with photos, invoices, and messages. Report the issue through the booking as soon as possible for review.
What if a guest breaks house rules?›
Message the guest through YoStays, document the issue, and contact support if the behavior continues or creates safety risk.