Additional support

Raise disputes, contact support, and get help with unusual situations

Host support

How do I contact host support?›

Use the host dashboard support entry, email hosts@yostays.com, or call support during available hours if your market supports phone assistance.

How do I escalate a guest dispute?›

Open the booking, choose Report an issue, and submit a timeline, evidence, messages, invoices, and requested resolution.

Can YoStays help improve my listing?›

Host support may provide guidance on listing completeness, photo quality, pricing, guest communication, and marketplace best practices.