Account & settings
Update details, notifications, login, ID verification, and preferences
Account management
How do I update my email or phone number?›
Open Account settings, choose Personal details, update your email or phone, and complete any required verification steps.
How do I reset my password?›
Use Forgot password on the login screen. We will send instructions to your verified email or phone number.
How do I delete my YoStays account?›
Go to Account settings and request deletion. Active trips, pending payments, disputes, or legal retention requirements may delay final deletion.
How do I change notification settings?›
Open Account settings, then Notifications. You can manage trip alerts, messages, offers, and account updates where supported.